Pb88 Privacy Policy — Our Commitment to Protecting Your Data
Your personal information is completely safe at pb88. We clearly explain what data we collect, how we use it, and how we keep it secure — all in one place.
The Core Pillars of pb88's Privacy Policy
We believe transparency is the foundation of trust. That's why every aspect of our privacy policy is laid out clearly for you.
Pb88 only collects information that is strictly necessary. You will always be informed in advance why your data is being collected. No unnecessary information is requested.
All your data is protected with SSL/TLS 256-bit encryption — a banking-grade security standard that is virtually impossible for hackers to break.
At pb88, you can view, update, or request deletion of your personal information at any time. You have full control over your data.
Pb88 never sells your personal data to third parties. Only limited data is shared with trusted partners strictly for service operations.
You can opt out of promotional emails or notifications at any time. You have the freedom to set your own communication preferences.
Pb88 retains data only for as long as required to meet legal obligations. Once that purpose is fulfilled, your data is securely deleted.
01 Introduction & Scope
Pb88 (referred to herein as "we" or "the platform") is an internationally licensed online gaming operator. We believe that every user's personal data belongs to them. This privacy policy details how pb88 collects, processes, stores, and protects your information.
This Privacy Policy applies to pb88's website, mobile app, and all other digital services. It applies equally to all users in Bangladesh and every other country where pb88 operates.
We comply with international data protection standards, particularly the principles of GDPR. This means there is always a clear and lawful purpose behind collecting your data, and your information will never be used without your consent.
02 What Information We Collect
Pb88 only collects information necessary to provide our services. Below is a detailed breakdown of the types of data we collect.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Account Verification & KYC |
| Contact Information | Mobile number, email, address | Account Management & Communication |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP Address, Browser & Device Information | Security & Fraud Prevention |
| Usage Data | Gaming history, session data | Service Improvement & Responsible Gaming |
The above information is collected in several ways: what you provide directly at registration, what is automatically recorded while using the platform, and what you submit for verification during the KYC process — all together forming your data profile.
At pb88, data collection under our Privacy Policy is always guided by the principle of data minimisation — we only request information that is strictly necessary to deliver our services.
03 How Your Data Is Used
Pb88 uses collected data only for specific and lawful purposes. A detailed breakdown of how we use your data is provided below.
- Account Management: Your data is used to create, verify, and secure your account.
- Payment Processing: Financial information is used to process deposits and withdrawals securely.
- Customer Support: Your information is used to resolve your queries and issues as quickly as possible.
- Security Assurance: Technical data is analysed to detect and prevent fraud and unauthorised access.
- Legal Obligations: Your data is used to fulfil legal obligations related to AML and KYC compliance.
- Service Improvement: User experience data is analysed to continuously improve pb88's services.
- Promotional Communications: With your consent, we keep you informed about offers and bonuses.
- Responsible Gaming: Gaming behavior is monitored and assistance is provided where needed.
04 Data Sharing & Third Parties
Pb88 does not sell your personal data. However, limited information may be shared with trusted partners to operate our services. All such sharing is governed by strict confidentiality agreements.
Circumstances under which data may be shared:
- Payment Processor: Solely to process transactions with payment gateways such as bKash, Nagad, and Rocket.
- Game Provider: For game operation in conjunction with third-party game providers.
- Legal Authorities: To government authorities when required by court order or legal obligation.
- Security Services: With specialist service providers for fraud detection and cybersecurity.
- Business Restructuring: In the event of a company merger or acquisition, where the new entity is bound by the same privacy standards.
05 Cookies & Tracking Technologies
Pb88 uses cookies and similar tracking technologies on its website to enhance your browsing experience and keep our services running smoothly.
Types of cookies used at pb88:
- Essential Cookies: These are essential for maintaining login sessions and keeping core functionality running. Disabling these cookies will prevent the site from working properly.
- Performance Cookies: Used to understand how well each page is performing. This data is entirely anonymous.
- Functionality Cookies: To remember your preferred language, layout, and other settings.
- Analytics Cookies: pb88 uses behavioral analytics to improve its services. This runs only with your consent.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain pb88 services.
06 Data Security Measures
Pb88 uses industry-leading technology and practices to protect your personal data. Our security infrastructure operates across multiple layers.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Firewall & DDoS Protection: To protect our servers from unauthorized access and cyber attacks.
- Two-Factor Authentication: The option to add an extra layer of security to your account.
- Regular Security Audits: Regular security audits conducted by third-party experts.
- Access Control: Only authorized pb88 staff may access specific data.
- Data Backup: Regular backups are maintained in a secure, encrypted environment.
- Incident Response Plan: Preparedness to respond swiftly in the event of a data breach.
07 Your Rights
Under pb88's Privacy Policy, you have several important rights regarding your personal data. We are committed to upholding each of these rights.
You have the right to know what information pb88 holds about you. Submit a request at any time and the information will be provided within 30 days.
You have the right to correct any inaccuracies in your data. Updates can be made through your account settings or by contacting support.
You may request the deletion of your data under certain circumstances. However, some information may need to be retained due to legal obligations.
You have the right to restrict the processing of your data in certain circumstances, such as when the accuracy of the data is in dispute.
You may request your data in a standard, machine-readable format so it can be used with other services.
You have the right to object to marketing communications or specific types of data processing. Opt out at any time.
To exercise any of the rights above, please contact pb88's Help Centre support team. We typically respond within 30 business days.
08 Data Retention Period
Pb88 does not retain your data indefinitely. Each category of data has a defined retention period, determined by legal requirements and business purposes.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years as required by law |
| KYC Verification Documents | 5 years after account closure |
| Customer Support Contact | 2 years after resolution |
| Cookies & Browsing Data | Up to 13 months |
| Marketing Preferences | For the duration of account activity |
Once the retention period expires, pb88 securely and permanently deletes or anonymizes your data so that no individual can be identified from it.
09 Protection of Minors
Pb88 is strictly for users aged 18 and above. We never knowingly collect or process personal data from minors.
- Age verification is mandatory at the time of registration.
- Proof of age must be submitted as part of the KYC process.
- If someone registers using a false age and is later found to be a minor, their account will be closed immediately.
- Any data found to belong to a minor will be deleted immediately.
10 Changes to the Privacy Policy
Pb88 may update this Privacy Policy from time to time. When changes are made, we will notify you through the methods listed below.
- The "Last Updated" date at the top of the website will be revised accordingly.
- For significant changes, a notification will be sent via email or mobile.
- A pop-up notification will be displayed upon logging in to the platform informing you of any changes.
Continued use of pb88 after any changes takes effect will be considered acceptance of the updated Privacy Policy. It is good practice to review the policy after any changes are made.
11 Contact & Complaints
If you have any questions about this Privacy Policy or any concerns regarding your data, please get in touch with us.
- Live Chat: Available 24/7 — for the fastest response.
- Email: privacy@pb88.ws — Privacy-related inquiries answered within 24 hours.
- Help Center: pb88.ws/help-center — Detailed guides & FAQ.
Pb88 takes every privacy complaint very seriously and aims to resolve all issues within 30 business days. If you are not satisfied with the resolution, you may escalate your complaint to the relevant regulatory authority.
Enjoy Gaming in a Safe Environment
Your privacy is fully protected at pb88. Register now and become a member of Bangladesh's most secure online gaming platform.